UTOPiA

Anticipate satellite outages before they affect your customers

➞ Predict network outages up to 6 hours in advance.

➞ Strengthen the continuity of critical operations.

And enjoy a free 15-day trial

An outage is costly: your customers can’t wait for the signal to come back

High-frequency satellite networks are sensitive to weather conditions. Rain rapidly degrades Ka-band performance.

For your customers, weather-related outages are often:

✗ experienced without prior warning,

✗ misunderstood: mistaken for a service provider failure rather than a weather-related event,

✗ perceived as a service provider outage, undermining confidence in your services.

For the service provider, every unexpected incident results in:

✗ contractual penalties,

✗ escalations and high support costs,

✗ and a failure of teams to act before a risk of outage arises—often too late for critical operations.

UTOPiA, the high-value-added predictive solution

Developed by the satellite experts at Atheras Analytics, UTOPiA uses artificial intelligence to predict outages before they occur.

✓ Continuously analyzes high-precision weather data and signal propagation models.

✓ Detects risks of Ka-band satellite link degradation using proprietary algorithms.

✓ Alerts teams and customers up to 6 hours in advance via configurable email notifications.

✓ Integrates as a white-label solution into your offering, under your brand

SAAS SECURE INSTANT DEPLOYMENT GUARANTEED CONFIDENTIALITY WHITE LABEL 24/7 NO HARDWARE INSTALLATION

What your customers can expect

A UTOPiA alert isn’t just a notification. It’s an opportunity to take action. Here’s what your customers can do before the service interruption:

✓ Back up critical data in transit and synchronize remote systems before the outage.

✓ Prioritize essential network traffic and allocate available bandwidth to critical applications.

✓ Reschedule sensitive operations: meetings, large file transfers, and software updates.

✓ Activate backup solutions or switch to redundant links in advance.

✓ Notify field teams and coordinate critical operations before the disruption window.

By providing your customers with a tool to plan ahead, you can reduce stress and avoid penalties in the event of an outage. You’ll also increase their satisfaction and build their trust in your services.

And enjoy a free 15-day trial

A solution designed for critical environments

UTOPiA is designed for operations where every minute of connectivity counts.

Maritime & Offshore

Merchant ships, oil rigs, industrial fishing fleets…

Keep critical operations and communications running at sea, regardless of weather conditions.

Defense & Security

Deployed units, sensitive facilities, tactical networks.

Safeguard the integrity of
critical communications in the field: there can be no compromise on availability.

Mines & Remote locations

Mining operations, remote construction sites, research stations.

Ensure business continuity and staff safety 24 hours a day, no matter how remote the location.

Government & Institutions

Embassies, government agencies, and NGOs in high-risk areas.

Ensure the availability of institutional communications in the most demanding environments.

UTOPiA: How does it work?

UTOPiA est une solution SaaS, accessible 24/7. La mise en service est immédiate, sans installation matérielle :

1

You enter the geographic coordinates of the ground stations to monitor (platforms, remote sites, mobile terminals).

2

You define the weather sensitivity thresholds suited to each installation and its criticality level.

3

You and your clients receive an email alert as soon as an outage risk is detected, up to 6 hours in advance.

1

You enter the geographic coordinates of the ground stations to monitor (platforms, remote sites, mobile terminals).

2

You define the weather sensitivity thresholds suited to each installation and its criticality level.

3

You and your clients receive an email alert as soon as an outage risk is detected, up to 6 hours in advance.

Your customers are moving from unexpected outages to planned and managed service interruptions.

What you get with UTOPiA

Beyond the technology, UTOPiA is a business driver. It enhances your offering, builds customer loyalty, and positions you as a proactive provider:

A unique selling proposition that your competitors don’t yet have: a strong selling point that’s hard to replicate.

A higher perceived quality of service for your customers, even during adverse weather conditions.

Reduced SLA penalties: Planned outages are no longer considered contract violations.

Fewer support tickets: When a customer receives an alert before the outage, they don’t call your hotline.

Stronger long-term customer loyalty through a proactive customer experience.

A new business opportunity: monetize predictive analytics in your service portfolio.

UTOPiA in action

Some satellite service providers are already using UTOPiA to predict weather-related outages on their critical networks.

✓ Monitoring of offshore platforms
✓ Tracking of maritime fleets
✓ Monitoring of remote sites in equatorial regions with high rainfall

Talk to our experts – 30 minutes – no obligation

FAQ

No. UTOPiA is designed for all satellite service providers (managed connectivity operators, integrators, resellers) and any organization looking to enhance its offering with a predictive layer without the need for in-house development.
Up to 6 hours before the expected weather event. This time window is sufficient to implement all preventive measures: data backup, network failover, and team coordination.
Yes. The platform offers a white-label mode that allows for seamless integration into your service catalog, with no friction for your customers or your teams.
None. UTOPiA is a fully hosted SaaS solution. Setup is done via a simple web interface in just a few minutes, using the details of your ground stations.
Rain is the primary factor contributing to the degradation of Ka-band and high-frequency links: it is at the heart of the UTOPiA prediction engine. The roadmap calls for the gradual integration of other atmospheric phenomena.

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Learn how to turn service interruptions into a competitive advantage. Talk to our satellite experts and identify your top use cases.